Frequently asked questions

A brushless motor eliminates the internal mechanical friction found in traditional brushed motors. The result: less heat, less wear, more torque and a service life multiplied by ten. On site, that means fewer breakdowns, less maintenance and consistent productivity all day long.

Our machines operate at 60 dB, equivalent to a normal conversation. That is 10 to 15 dB less than comparable brushed tools, allowing operators to work without mandatory hearing protection and reducing fatigue.

The IP65 rating guarantees full protection against dust ingress (6) and low-pressure water jets (5). In practice, our machines are built to perform in the harshest environments: concrete dust, water spray and adverse weather.

Our brushless motors last approximately 10 times longer than an equivalent brushed motor. The reason: no physical contact between moving parts eliminates carbon brush wear, which is the number one cause of failure in traditional tools.

Yes, entirely. Design, R&D, prototyping, assembly and quality control all take place in our factory in Roanne, Loire. We do not relabel any product: every machine is designed and built by our teams.

Our range covers wall, ceiling and floor grinding (concrete, plaster, resin, marble), grooving (concrete, asphalt), planing (concrete, render), drilling (reinforced concrete), bush hammering and source dust extraction. Each tool is optimised for specific materials.

Fill in the form on our contact page or use the online configurator. Our sales team will respond within 24 hours with a detailed quote tailored to your fleet and requirements.

No. Sept Tools is a B2B manufacturer: we sell exclusively on quote, after assessing your needs. This approach ensures we recommend the exact configuration suited to your sites and materials.

The standard lead time is 5 to 10 working days from our factory in Roanne. For complex or high-volume orders, a personalised delivery schedule is agreed with your account manager.

We do not offer rental, but we arrange on-site demonstrations so you can test our machines in real conditions, with your materials and your crews, before making a purchase decision.

Yes, we work with 24 distributors across Europe. Contact us to find the distributor nearest to you.

All our machines carry a 2-year warranty covering parts and labour. This warranty covers manufacturing defects and malfunctions under normal operating conditions.

Visit our after-sales page (/en/after-sales) to submit a request. Our technical team diagnoses the issue and responds within 48 hours with a solution: repair, part replacement or workshop return.

Yes. We maintain permanent spare parts stock at our Roanne factory. Common parts ship within 24 to 48 hours. Our commitment: repair rather than replace.

Yes, we provide operator training on site or at our workshop in Roanne. Training covers machine handling, routine maintenance and best practices to maximise equipment lifespan.

The silica dust regulation sets the Occupational Exposure Limit (OEL) at 0.1 mg/m3 of crystalline silica. Our machines integrate source capture with HEPA H13 filtration, enabling compliant work without additional external extraction systems.

Our machines produce 0.35 m/s2, which is 14 times below the regulatory threshold of 5 m/s2 and well under the action value of 2.5 m/s2. This eliminates the risk of musculoskeletal disorders (MSDs) from vibration, even over full working days.

Yes, this is a core design principle. Our gantries, load compensators and balancers absorb the weight of the machine. The operator guides the tool without carrying it. Combined with low vibration (0.35 m/s2), this dramatically reduces MSD risk.

Yes, our online configurator is completely free and accessible at /en/configurator. It guides you through 4 steps to identify the optimal configuration based on your materials, surfaces and regulatory constraints.

Yes. We arrange on-site demonstrations throughout France and Europe. Our team brings the equipment suited to your materials and shows you the results in real conditions, with your crews.

Yes, our free guide "5 mistakes that shorten your sander lifespan" is downloadable from our website. It covers the essential criteria for choosing and maintaining your brushless equipment.

The configurator guides you in 4 steps: (1) select your trade, (2) choose the surfaces to treat, (3) indicate your constraints (ergonomics, noise, dust), (4) receive a personalised recommendation with the right machines and consumables.